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Jewelry Showing Stations
We have set up individual showing stations within each store equipped with a transparent countertop protective shield, alcohol wipes, and other items to allow you to comfortably view any item with a certified associate. Hand sanitizer will be provided before and after handling merchandise. Our jewelry is fully sanitized before and after every use.
Jewelry Cleanings & Inspections
Ring & jewelry cleaning services and supplies are available at all open locations. Additionally, associates are following well-defined procedures to complete warranty-required jewelry and watch inspections.
In-Store One-On-One Appointments
Before heading to the store, you can schedule an in-store appointment with a jewelry expert consultant here. Diamond experts can assist you in choosing an engagement ring, personalizing a wedding band or selecting a special anniversary gift with a one-on-one experience.
Professional ring & jewelry cleaning practices are available at all locations with additional safety precautions in place for both our guests and associates. However, we will not be providing in-store service cleanings on porous or absorbent stone jewelry such as opal, pearl, emerald, ivory, amber or cameo stones, etc.. Instead, a take-home jar of jewelry cleaning solution will be provided to you. Please call ahead to check the store hours.
You can access your credit account at any time to make online payments or look up account details by clicking here: Pay My Bill
To register new accounts, and set up your online profile click here. Your credit card number is your 16-digit Rogers & Hollands or Ashcroft & Oak account number (this number will begin with 601801). You can find your account number on your printed statement received via mail, or by calling our credit department, Monday - Friday 8:30 a.m. - 5:00 p.m. CT (800) 326 - 4116 Dial Opt. #1 Guest Service, then Dial Opt. #2 Credit Assistance.
All store locations are open, but are operating at adjusted hours and schedules. Please call ahead to confirm opening and closing times. Here is a list by state of currently operating locations.
|Chicago Ridge Mall, Chicago Ridge||Market Place Shopping Center, Champaign||River Oaks Center, Calumet City|
|CherryVale Mall, Rockford||Northwoods Mall, Peoria||St. Clair Square, Fairview Heights|
|Eastland Mall, Bloomington||Northfield Square Mall, Bourbonnais||Stratford Square, Bloomingdale|
|Fox Valley, Aurora||North Riverside Park, North Riverside||White Oaks Mall, Springfield|
|Harlem Irving, Norridge||Old Orchard, Skokie||Woodfield Mall, Schaumburg|
|Hawthorn Mall, Vernon Hills||Orland Square Mall, Orland Park|
|Louis Joliet Mall, Joliet||Yorktown Center, Lombard|
|Castleton Square, Indianapolis||Haute City Center, Terre Haute|
|College Mall, Bloomington||Southlake Mall, Merrillville|
|Glenbrook Square, Fort Wayne||Tippecanoe Mall, Lafayette|
|Greenwood Park Mall, Greenwood||University Park Mall, Mishawaka|
|Greenwood Mall, Greenwood||Mid Rivers Mall, St. Peters, MO||Walden Galleria, Buffalo|
|Jefferson Mall, Louisville||South County Center, St. Louis, MO|
|Mall St. Matthews, Louisville|
|Genesee Valley, Flint||The Crossroads, Portage|
|Laurel Park Place, Livonia||Westwood Mall, Jackson|
|Meridian Mall, Okemos||Woodland Mall, Kentwood|
|RiverTown Crossings, Grandville||The Lakes Mall, Muskegon|
|Apache Mall, Rochester|
|Burnsville Center, Burnsville|
|Crossroads Center, St. Cloud|
|River Hills Mall, Mankato|
|Rosedale Center, Roseville|
|Beachwood Place, Beachwood||Polaris Fashion Place, Columbus|
|Belden Village Mall, Canton||Richland Mall, Mansfield|
|Franklin Park Mall, Toledo||Southern Park Mall, Youngstown|
|Great Lakes Mall, Mentor||SouthPark Mall, Strongsville|
|Great Northern Mall, North Olmsted||Fairfield Mall, Beavercreek|
|Mall At Robinson, Pittsburgh||The Empire Mall, Sioux Falls||Governor's Square Mall, Clarksville|
|Millcreek Mall, Erie||RiverGate Mall, Goodlettsville|
|Bay Park Square, Ashwaubenon/Green Bay (rogers & hollands)||Oakwood Mall, Eau Claire|
|Bay Park Square, Ashwaubenon/Green Bay (ashcroft & oak)||Southridge Mall, Greendale|
|Brookfield Square, Brookfield||West Towne Mall, Madison|
|East Towne, Madison||Wausau Center, Wausau|
|Fox River Mall, Appleton||Valley View Mall, La Crosse|
|Mayfair Mall, Wauwatosa||Regency Mall, Racine|
|Janesville Mall, Janesville|